Nick Miners Consulting

Freelance Business Analyst

I am an experienced Business Analyst working in Social Care and Supported Living. Specialisms include:

• Business Intelligence
• Quality and Compliance Monitoring/KPIs
• Data Analytics
• Process Design and Improvement
• Staff Training
• System Configuration

I can help you make the most of your new or existing operations systems, whether Support and Care Planning, Rotas, HR, or Learning & Development. I will:

• Ensure you are using your operations systems efficiently and effectively to deliver the best support and care
• Ensure your systems are configured appropriately to support your business
• Establish and document processes to maintain data integrity and system security, and to ensure that key front line staff are not bogged down in administration and paperwork
• Train staff to adopt best practices

Nick has surpassed expectation so many times because of his hard work and significant contribution to both strategic and operational projects. From implementing new care planning and reporting systems to devising quality performance tools to collect valuable data, he has demonstrated a wide and varied level of skill and knowledge in information coordination, information management and system build. I can't recommend him highly enough.

Victoria Neish, CEO, Coquet Trust

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